Dear Patrons and Friends,
We continue to deliver a bit of sunshine and comfort to those who need it, especially those who are grieving the loss of someone dear to them. We have heard directly from you how uplifting and meaningful it is to know that a friend, colleague, or family member has reached out to you in compassion and solidarity at this time. These moments of personal connection, which are maintained through the sending and receiving of flowers, have increased in value due to the severe limitations placed on all other means of connection.
Social distancing requirements to protect the health of our staff may somewhat limit our full efficiency and ability to deliver as expansively as we have done in the past, yet we are thoughtfully meeting these challenges with creativity and good will. We continue to be accommodating and responsive to your needs while gradually and safely increasing our available staff levels both remotely and on-site, and following all of the safety guidelines provided by the CDC.
We are gladly able to safely create and deliver floral gifts! Our drivers are performing no-contact deliveries to homes, most businesses, and funeral homes. We are making deliveries to most hospitals at this time, delivered to a main desk for the hospital staff to distribute to the patient or employee as they are able (time cannot be guaranteed). Cut-off times may be earlier than usual, and we thank you for your understanding as we respond to changing circumstances.
Please provide your recipient's phone number so that we can alert them that a package has been dropped off on their porch or by their door. Deliveries to businesses will also be placed outside by the door whenever possible, or brought to a reception desk if the business prefers.
Offering in-store and curbside pickup: St. Clair Shores (front), Shelby, Chesterfield, and Rochester (back)! For curbside service, please call us when you arrive so we can bring your order to you.
Most stores are open to the public; Grosse Pointe Woods is temporarily closed to conserve staffing and resources. We have planned and are practicing extensive safety measures for everyone's benefit. Please practice courteous social distancing. Number of visitors is limited, registers have sneeze shields, and counters are frequently sanitized. Doors, handles, and display areas are routinely cleaned. Staff members wear masks, and working areas are distanced and partitioned as needed.
Flower colors and varieties may vary from the pictures due to availability impacted by diminished demand and its effect on floral supply chains worldwide. Your gift will always be beautiful, fresh, and in keeping with the overall style and color palette of the design selected. Our sales associates are also glad to discuss options with you and make helpful recommendations based on what we have in stock. During the main growing seasons, we are delighted to source some of our flowers directly from local Michigan farm growers, providing much-needed support to these other small independent businesses.
Our wedding team is on-site and ready to assist you by phone at 866-293-7436 or email firstname.lastname@example.org. With our expertise and experience in servicing weddings and special events, we are capable of safely providing for your floral needs to the full extent permitted, in settings from backyards to cathedrals!
Finally, please know we appreciate you and are deeply grateful for your loyal support over the years and especially during this difficult time. As we weather this storm together, we place our confidence in your continued support and good will and in God's providence. We pray for the virtues of wisdom, prudence, courage, and compassion for our President, our Governor, and all our state and local leaders as they take necessary actions to prevent the spread of COVID-19. We pray for the health and safety of our wonderful team and family and for all of you as we joyously re-open our doors to more fully share the special happiness of God's most beautiful flowers and plants.
May God bless you and your loved ones with equanimity and good health.
Paul and Peter Viviano
updated 4/29/2020, 5/7, 5/8, 5/9, 5/11, 5/14, 5/19, 5/23, 5/26, 6/12, 10/20, 12/08, 12/28, 4/8, 6/24